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The  Arken Electric Fire

Description

Arken Luxury Built-In Electric Fire with CrystalCore Technology

A New Era of Electric Fire Realism

Arken is a premium electric fire for contemporary media walls and bespoke built-in fireplaces. Combining CrystalCore technology, an LED flame screen and Scandinavian inspired design, it brings realistic flames, illuminated log detail and thermostatically controlled warmth to your living space.

Available as the Arken 1500 and Arken 1850, both models offer front-facing, corner and three sided panoramic installation options to complement your room.

Designed Around Your Interior

Arken’s elongated display, dark rear glass and natural looking birch and oak style logs create a striking focal point. Its Scandinavian inspired styling complements warm oak, stone, soft neutrals and contemporary cabinetry.

Choose the Arken 1500 for a compact composition or the wider Arken 1850 for an expansive statement, with viewing configurations to suit your fireplace or media wall.

CrystalCore Technology. Your Atmosphere.

CrystalCore is Arken’s flame platform, designed to deliver an ultra realistic visual flame experience with depth, contrast and movement.

From soft lighting for quiet evenings to expressive combinations for entertaining, Arken brings colour, texture and movement to your interior.

It’s statement design with everyday comfort built in perfect for:

  • Modern Media Walls
  • Luxury Living Rooms
  • New Build Homes
  • Home Renovations
  • Open Plan Living Spaces
  • Feature TV Walls
  • Contemporary Interiors

 

Deliveries & Collection

We offer fast and reliable delivery on all electric fires, typically within 1–3 working days. We ship all orders using our own delivery vehicles or one of our trusted, reputable courier services to ensure your product arrives safely and on time.

Delivery is charged at a flat rate of £29.

CLICK & COLLECT -Customer collections are available Monday to Friday only and are not available on weekends. If you have placed an order online or over the telephone and would like to collect it, please contact our team to arrange collection. We will notify you as soon as your order is ready and confirm the collection arrangements.

Click here for more information regarding Delivery and Collection

Product Features
  • 3 sided panoramic glass viewing
  • Dark Screen depth
  • CrystalCore Technology - Ultra realistic LCD Flame effect
  • 16 flame colour and 9 log light options
  • Deep fuel bed and 10 fuel bed colour options
  • 5 flame brightness and 4 mood settings 
  • 2 downlight colour options
  • LED smouldering ember effect
  • Built in crackling fire sound effect
  • 900W and  2000W heat settings
  • Cool air function and Open window detection
  • Smart App, Remote, Touch button control panel
  • Eco design compliant
  • Designed for media wall installations
Whats in the box?
  • Decoration: Crystal fuel bed, Black chips and vermiculite 
  • Decorative log set
  • Wall switch
  • Mounting brackets, edging strips and supplied fixings
  • Remote control (with batteries included)
  • Power lead
  • Instruction manuals: Fire installation guide & app control manual
Dimensions & guides

Overall dimensions of our Arken Fire:

  • Arken 1500: 1532mm(W) x 554mm(H) x 264mm(D)
  • Arken 1850: 1882mm(W) x 554mm(H) x 264mm(D)

Click on the link below for installation and connecting your smart phone with your Arken Fire.

Download Arken Fire Installation & Operational manual

TV Size Recommendation
  • Arken 1500 : 50” - 60” TVs
  • Arken 1850 : 65” - 75” TVs
Warranty

Arken Fires 5-Year Guarantee

Every Arken Fires is built to last and backed by a 5-Year Manufacturer’s Warranty :

Years 1–2: Parts and labour.

Years 3–5: Parts only cover. 

Giving you long term peace of mind. Crafted from premium materials and designed for reliability and timeless style, our fireplaces are made to be the heart of your home for years to come.

Warranty registration is required within 60 days of installation and is not activated automatically. Please refer to the Terms & Conditions for full details.

Discover Arken Fires

Introducing Arken Fires, The Costello Group Ltd's luxury range of panoramic electric fires. 

At its heart is CrystalCore Technology, an LCD flame display that delivers sharp, lifelike flames, complete with glowing embers and drifting smoke effect. 

Mix and match flame effects, log lighting and fuel bed colours in countless combinations to create a look that’s entirely your own, and a stunning centrepiece for any media wall.

FAQs

Please read our FAQs page to find out more.

What is the Arken electric fire? 

Arken is The Costello Group’s flagship built in electric fireplace, combining CrystalCore technology, an LED flame screen, customisable lighting and up to 2kW of thermostatically controlled heating. It is designed for media walls and built in fireplace installations.

What is the difference between Arken 1500 and Arken 1850? 

The main difference is width. The Arken 1500 measures 1532 mm wide, while the Arken 1850 measures 1882 mm wide. Both models measure 554 mm high and have a maximum depth of 264 mm.



Can Arken be installed as a three sided electric fire? 

Yes. Arken supports front facing, corner and three sided panoramic viewing configurations. Installation requirements vary by configuration, so consult the model specific installation drawing before planning your enclosure.

How do I control the Arken electric fire? 

Arken offers remote and compatible smart app control, with adjustable flame effects, lighting settings, thermostatic heating and a seven day programmable timer. Refer to the operating guide for app compatibility and setup instructions.

Do your fires come with many features?

Yes — our electric fires are packed with more features than any other fire on the market, giving you complete control and customisation.

With remote control, touch control, and smart app compatibility, you can adjust your fire with ease. Enjoy multiple flame speeds and colours, customisable lighting and fuel bed effects, plus a realistic crackling sound for added atmosphere.

It also includes different heat settings and a cool air function, so you can enjoy it all year round.

Should I upgrade my logs?

Our Bespoke British Woodland Logs are the newest addition to the electric fire range. Each log is carefully handcrafted to create the most realistic campfire effect.

  • If you prefer a clean engineered look, you can upgrade to our British Woodland Luxe Birch real Logs.
  • If you would like the ultimate woodland fire experience in your home, opt for the British Woodland Premium Oak real logs.
Do you offer a warranty with your electric fires?

All of our Arken Fires come with a premium 5-year warranty :
Years 1–2:
Parts and labour.
Years 3–5: Parts only cover. 

What delivery and collection options do you offer?

We offer nationwide delivery within 1–3 working days for a flat rate of £29. Your electric fireplace will be carefully delivered to your home by one of our approved delivery teams or a trusted courier partner.

For added convenience, same-day collection is also available.

Customer collections are available Monday to Friday only and are not available on weekends. If you have placed an order online or over the telephone and would like to collect it, please contact our team to arrange collection. We will notify you as soon as your order is ready and confirm the collection arrangements.

What happens if I have an issue with my fire?

You’re fully covered. All of our fires come with a comprehensive 5-year warranty, giving you complete peace of mind.

If you experience an issue with your fire, please report a fault and our service team will contact you to help resolve it. Remember to register your fire for warranty cover so we can assist you more efficiently when you need support.

We pride ourselves on delivering top-class aftercare, so you can feel confident that support is always there when you need it.

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