Delivery Information
Electric Fire Delivery Terms
Nationwide Delivery – £29
Our Electric Fires are delivered nationwide within 1–3 working days via our trusted delivery partners.
Your order will be carefully packaged and dispatched promptly to ensure a fast and secure delivery service.
FluteSlat and Paintable Panels Delivery Terms
Local White Glove Delivery – £29
For addresses located within 70 miles of Liverpool, we offer delivery within 1 week via our professional White Glove Delivery Service.This premium service means your order will be hand-delivered directly to your home by one of our approved delivery teams, ensuring a smooth and professional experience.
Nationwide White Glove Delivery
For addresses located over 70 miles from Liverpool, delivery is fulfilled within 4 working weeks via our White Glove Delivery Service. A standard delivery charge of £29 applies for the first 70 miles, with an additional £1 per mile thereafter.
If you would like to check when our delivery teams will next be in your area, please contact our customer service team.
Marble Suite Delivery Terms
White Glove Delivery Service
Our Marble Suites are delivered within 1 week using our professional White Glove Delivery Service. Delivery charges are calculated as follows:
- £29 for addresses within the first 70 miles from Liverpool
- An additional £1 per mile for every mile over 70 miles
This service ensures your suite is carefully handled and delivered directly to your home by our approved delivery specialists.
We strongly recommend this service for a safe and professional delivery experience.
Media Walls Delivery Terms
White Glove Delivery Service
Media Walls are delivered within 2 working weeks via our specialist White Glove Delivery Service. Delivery charges include:
- £29 for the first 70 miles from Liverpool
- £1 per additional mile beyond 70 miles
Our approved delivery teams will hand-deliver your order with care to ensure the highest standard of service.
Please contact our customer service team if you would like to confirm estimated delivery schedules in your area.
TV Board Delivery Terms
White Glove Delivery Service
TV Boards are delivered within 2 working weeks via our professional White Glove Delivery Service. Delivery pricing:
- £29 within the first 70 miles from Liverpool
- £1 per additional mile over 70 miles
Your order will be hand-delivered by one of our approved delivery teams for a smooth and reliable delivery experience.
Product Samples Delivery Terms
Free Nationwide Delivery
All sample orders qualify for FREE nationwide delivery.
Orders are typically delivered within 1–3 working days via our trusted delivery partners.
Spare Parts Delivery Terms
Free Nationwide Delivery
All spare parts are delivered free of charge nationwide.
Please allow up to 2 working weeks for delivery via our trusted delivery partners.
White Glove Delivery Service
Our White Glove Delivery Service is designed to provide a premium and stress-free delivery experience.
This service means your order will be hand-delivered directly to your home by one of our approved delivery teams, ensuring your products arrive safely and professionally. If you would like to check when our delivery teams will next be in your area, please contact our customer service team for assistance.
We strongly recommend this service for larger and more delicate items to ensure the smoothest possible delivery experience.
Additional Delivery Information
- Delivery timeframes are estimates and may vary during busy periods.
- Customers will be notified after the order confirmation about their delivery date.
- Please ensure access to the delivery property is suitable for the ordered items.