How do I choose the right size for my wall and TV size?

Our TV feature panels are designed to create a perfectly balanced minimal aesthetic. To choose the right one, you should consider both your available wall width and the size of the television you plan to mount.

• 1800mm x 1200mm : Best suited for 50" – 60" televisions.
• 2000mm x 1200mm: Best suited for 60" – 65" televisions.
• 2200mm x 1200mm: Best suited for 70" televisions.
• 2400mm x 1200mm: Best suited for 75" televisions.
  
  

- Can I install the TV Feature panel myself, or is a professional required?

Our tv feature panels are engineered to be "Advanced DIY Friendly." If you are confident with home renovation projects and have a high level of DIY skill, you can successfully install the tv feature panel using the comprehensive step-by-step guide we provide. If you find yourself needing a bit of help during the process, our expert team is available to provide guidance over the phone.

- What are the electrical requirements for my tv feature panel, and where should the sockets be placed?

To ensure your tv feature panel looks sleek and cable-free, we recommend a "Power Hub" approach. For a standard setup including a TV, Led lights, and soundbar, you should aim for a minimum of 2-4 plug sockets positioned directly within the wall cavity.

Here is a typical breakdown of what you may need to power:

• 1 Dedicated Socket: For connecting Led lights
• 1 Socket: For the Television.
• 1–2 Sockets: For a Soundbar or Audio System (if applicable).
  
  Placement & Professional Setup:
  For the best aesthetic result, these electrical points should be installed at a mid-height level somewhere behind the tv feature panel so all wires remain completely hidden. Because every home layout is different and electrical work is highly technical, we recommend the following:
  

1. Speak to Our Experts: Get in touch with our team for a consultation. We can guide you on the general layout and accessibility.
2. Consult Your Electrician: Once you have discussed the vision with our team, we strongly advise relaying those details to a qualified electrician. They will ensure the final placement is safe, accessible, and meets all building regulations for your specific space.

- Can I customise the tv feature panel dimensions to fit my space?

Our standard tv feature panel come in fixed sizes, but we recognise that every installation is different. Contact our specialist team to discuss your requirements. We'll explore what modifications are possible within our standard offerings and work with you to find the best solution for your room.

- How can I be sure of the tv feature panel wood texture and colour quality before I order?

We take immense pride in the premium finish of tv feature panels, our authentic wood panels are used to build these tv feature panels.

While our website photography is high-resolution, we know that lighting in your home can change how a texture or tone appears. To ensure your chosen colour perfectly complements your interior, we offer a dedicated Sample Service or you can visit our Showroom.

Visit our showroom

What to Expect from Our Materials:

• Tactile Texture: Our wood finishes are designed to look and feel like offering depth and character to your feature wall.
  

See it in Your Own Home
To truly appreciate the quality and see the "in-real-life" visual, we highly recommend ordering a sample pack or you can visit our showroom. This allows you to hold the materials, test them against your paint colours, and feel the premium build quality for yourself.

Order a sample

Delivery & Logistics Policy

At Bespoke Fireplaces, we believe the quality of the delivery should match the quality of your chosen item. To ensure your product arrives in showroom condition, we bypass standard couriers in favour of our own Approved Specialist Delivery Teams.

- Our Hand-Delivery Commitment

Every tv feature panel is hand-delivered directly to your door. This "white-glove" approach minimizes the risk of damage and ensures a professional handover.

• Lead Time: Your delivery will be scheduled and completed within 2 weeks of your order confirmation.
• Professional Handling: Our teams are experts in handling these products and will ensure the package is placed safely at your property.

- Delivery Zones & Rates

We aim to keep our delivery pricing transparent and fair, based on your distance from our central distribution hub in [Liverpool/L33 7TA].

• Standard Zone (Up to 70 Miles): A flat-rate fee of £29.
• Extended Zone (70+ Miles): A base fee of £29 plus £1 per additional mile thereafter.

Example: For a delivery location 100 miles from our hub, the total cost would be £29 (standard) + £30 (30 additional miles) = £59.

- Scheduling & Route Planning

To maintain our competitive delivery rates, we strategically plan our routes by area.

• Confirmation: Once your order is ready, our logistics team will contact you to provide a specific delivery date and our delivery expert would provide a specific delivery window on the day of delivery.

- Preparing for Your Delivery

To ensure a smooth experience, please ensure:

• There is clear access for a large delivery vehicle.
• An adult (18+) is present to inspect.