Had such a great experience with this company I cannot fault them from start to finish. Faith dealt with me many months ago when we first enquired about a media wall. We was moving home at the time and it was many months down the line we finally moved in. In all that time Faith kept in touch and we finally ordered the media wall. We changed our minds the same week and with no drama or trouble at all Faith & Kim sorted it out. Today we get delivery of the media wall and the two fellas who dropped it off are a credit to the company. Proper good lads and great personalities. This goes a long way. Good to see you use your own delivery people rather than sub contract it out as speaking to the lads they praised the company and were very helpful and positive which is brilliant to see. Thank you to the company, Faith, Kim and the delivery lads. You all made this purchase a wonderful experience 👍🏼

Thank you so much on behalf of my mum for this amazing media wall!!
She is absolutely over the moon with it!
Amazing customer service from start to finish made my mum feel safe and comfortable making this beautiful purchase
The 2 lads that fitted the media wall were amazing too she can’t thank them enough! We highly recommend your company!!

Bought a Panoramic X 2500 fire from Nick at Costello Group today. What a nice guy! Very informative and there was none of that pushy sales talk which would have made me walk away. Nick offered me an excellent discount for a quality product that came with a 10 year guarantee, which i couldn't refuse. Can't wait to see it once my media wall is built!

Wanna say thanks to the Costello group picked up my panels today , great service go brilliant with a fire I’ve already purchased form there too , staff were great especially Garry for his customer service 👏

From start to finish you will feel at ease as this company is so professional. I ordered a package and went for the large wrap around fire. A few days before installment the owner phoned me and told me he wasnt comfortable selling me the larger fire for the size of my lounge, plus the marble fireplace would have to come in 2 pieces. I cant thank his honesty enough as he was so right. I've never experienced this as company's will just sell you anything. Everyone has gone mad on it and has ordered there. Its absolutely beautiful. Never seen one like it. Thank you so much Costello group.

Had a media wall fitted on the weekend by Mike Black, absolutely made up with the outcome. Mike was so professional with his work, very clean and tidy would highly recommend.

We recently bought the Lloyd Wall Package 2, with 5 units and extra flute panels from Bamboo Charcoal. The service we received from every single member of staff was absolutely outstanding from start to finish. Their showroom looks amazing, offering so many beautiful TV boards and media wall options that you’ll be completely spoilt for choice. If you are looking to transform your home, we highly recommend this company.

We visited the showroom back in April looking for a media wall for our lounge (we had looked at several companies but thought that Costello Group had the most choice). We weren’t wrong! It was worth the two hour drive from North Wales. The choice and customer service from this company is exceptional (thanks to Colin for all his assistance on the day).We ordered a media wall package and fireplace and it was fitted yesterday. The product is of a very high standard and looks great. Huge thanks to Mike and Charlie from the Costello team for the excellent job in installing the media wall. I would not hesitate to recommend this company.

I cannot recommend Bespoke Fireplaces highly enough. From start to finish, the service was exceptional, and the end result has completely transformed our room. They took great pride in their work, ensuring every aspect of our media wall was completed to an exceptionally high standard. We are absolutely delighted with the finished media wall it looks incredible and has exceeded our expectations. If you’re considering a media wall or fireplace installation, I would highly recommend Bespoke Fireplaces. Fantastic craftsmanship, excellent customer service, and a truly first-class installation team.

Our beautiful media wall was completed today by Jay and Ash. We are absolutely over the moon with it and could not be happier with the overall experience and service we have received from start to finish with Bespoke Fireplaces/Costello Group. From visiting the showroom and choosing/ordering our media wall and Panoramic X fire from Nick, to the whole process of the build and final finish today by Jay and Ash, who worked non stop with such professionalism and attention to detail, we are truly delighted and totally in love with our media wall. We will not hesitate to recommend you to friends and family, thank you so much ❤️👏👍 🔥